After
Kilimanjaro trek, both of us will go on a safari drive for 2 days. I went with
Trekking Hero for the price of USD549 per person. The places we are going - Tarangire National Park and Ngorongoro Crater. Why did I not go to Serengeti? I know, Serengeti is a must-go place for a safari drive and it is also a Unesco World Heritage, but that needs 4 days. I only had 2 days to spare and I continue to my next destination.
My take on the safari drive with Trekking Hero - unfortunately, I cannot share the same sentiment I had for them for my Kilimanjaro Trek. The trekking team was awesome and took care of us so well that I will not hesitate to recommend them to anyone. But because the safari drive was outsourced to another agent, we got a very bad experience with their driver. I emailed both David Urmann and Jackson Lyimo, the co-founders of Trekking Hero about how unsatisfactory this agent was. I hope they don't use this agent anymore. I will share it here and you can take precautionary steps before you choose a safari drive agent. Do not repeat my mistake. I would say I feel cheated having to pay such a huge sum for this service. It is my own mistake, because I chose Trekking Hero out of convenience since I went with them for Kilimanjaro. They had good reviews for Kilimanjaro and I assumed (BAD) that the safari drive would not be a problem.
Update as at 12 December 2016: In Kilimanjaro trek, David refunded us the amount of tip we paid for the extra 2 porters (we had 8 instead of the arranged 6) as he was equally puzzled how we had 8. I was very surprised on his kind gesture but I know for sure, this is one honest agent.
For the safari drive, David refunded us a portion of the amount we paid. I wrote to him a detailed feedback on how the safari drive was as I have illustrated below and in my next post. He suggested to refund me and I was so surprised he did that because I did not think any agents would be bothered. He asked the amount to be refunded and I did my own research on the Web. I found a post dated 2010 in Lonely Planet on the price and multiplied by the inflation rate. He agreed to the amount. He also thanked me for my feedback and will take it into account. I hope you will have a more improved safari drive experience with Trekking Hero.
Despite the distance, he took the extra step to transfer the monies back to me after reading on my detailed feedback. I am pretty sure there is no agents out there who will be bothered to wire transfer the monies to you to compensate you. So readers, you can take Trekking Hero as one of the reliable and honest agents in Tanzania.
120916 : Today, we were scheduled to meet our safari driver at 6.30am. Before that, we put our bags which we were not going to bring to the safari drive, in Keys Hotel. We got 4 paper tags for our bags but did not do much help because I went to the store room to collect my own bags as the receptionist did not know which was mine.

Ibrahim from Jay Adventures came into the hotel lobby introduced himself as our driver for the 2-day safari drive. This is our vehicle for the next 2 days. The roof of the vehicle can be pushed up and we can stand up to see a better view. According to Jackson, the Trekking Hero agent, there will be 5 people in the vehicle.
Jackson advised us on the tip arrangement :
1) USD15 per day for the driver shared with the 5 other clients hence the tip to be paid by us = USD15 x 2 persons x 2 days / 5 person = USD12 for both me and my sister.
2) USD10 per day for the cook (there is a cook in the lodge where we will stay for the night) to be shared among 5 of us = USD10 x 2 persons x 2 days / 5 persons = USD8 for both me and my sister.
However, the driver Ibrahim disputed on his tip which I will share in my next post.
6.30am. Off we go to Arusha. It will take us about an hour to get there. We have 1 client who joined us in Keys Hotel. This was a free trip for him because the previous day, his drive was cut short as someone from his group had to go to the airport. So, Jackson offered him this as a compensation. I thought that was a good deal.
Along the way, we picked 3 more clients. Now we have 6 people in the vehicle.